You may have notifications in the Admin Tasks tab called “Missing Payroll ID” - this shows up as a task that needs completion when a driver in voiceERP needs to be matched to their corresponding person record in your payroll provider.
When matches are submitted, the “Missing Payroll ID” tasks disappear from your Admin Tasks tab, and the driver is correctly linked to payroll for accurate processing for voiceERP incentives and timesheet discrepencies.
Step-by-step instructions:
Open the Admin Tasks tab and select “Missing Payroll ID.”
Click “Match Payroll ID” on the right side of that task's row.
In the left column, review the drivers listed from voiceERP.
Click the middle column, choose the correct driver from the dropdown list in “Payroll Provider Person" either by scrolling the list or typing in the driver's name to locate the record.
Repeat for all drivers that need matches.
Click Submit Matches (blue button in the top-right corner) to save.
Please note:
This usually happens for new or recently-hired drivers; they often appear with “Missing Payroll ID” until you match them. You must perform this match for every newly hired driver.
If you can’t find the driver in the Payroll Provider Person list:
The driver may not yet be set up in your payroll provider (e.g., ADP, Paycom). Ask your payroll team to add the driver.
Try searching by full legal name or known variations.